Order

Place your products in your digital shopping cart under the grey button. If you place the order with your Italian Design account, this goes even faster because we already know you. Do not have an account? You can also order without an account, but we will still need your details.

Maybe you have a few questions before you order? Read some questions/answers below:

In stock
All products are in stock if so indicated.

Where can I see if a product/size is in stock?
You'll see this on every product page when you 'hover' your mouse over the products
You'll see this when you have clicked on a product, the stock is visible right of the price.
You'll see this when you select your size:

• In stock additional
• On backorder, order now
• size/color not available now, ask if it is still can be ordered

Can I pick up my online order at Italian Design? 
Yes, you can do so with click and collect order and pay online and pick up:

1. Order and pay online and choose to pick up in the order process 
2. As soon as your payment is completed, you will receive an email "ready to be picked up"
3. To do so, make an appointment via the Whatsapp logo on the right:

When picking up at the door, please have the following on hand: 

• your receipt
• the order confirmation with all the purchase details
• This e-mail, which is also your receipt.

When picking up, you sign for receipt.

Do I have to pay the return costs?

• YES, UNLESS you pay with PayPal when ordering in our store: then your return costs will be refunded by PayPal (read here their conditions)

DIFFERENT DELIVERY ADRESS

Can I specify a different address as the delivery address? 
Yes, during the order process you can specify: Send to another address, so below the billing address field.
* If you buy a gift for someone else and want it sent directly to his address.
* When you purchase prefer to deliver your work address

Do you have more questions? Contact our Customer Service :

Phone
Calling within the Netherlands: 070 323 96 95
Calling from abroad: +31703239695
* Working days between 10 am - 6 pm

Whatsapp:Whatsapp: (Click on the blue link to go directly to Whatsapp lingerie advice hotline, of course, you can also use E-mail or Telephone)* Working days between 10-21 h (only text please)