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Italian Design is committed to service and satisfied customers. If you are not completely satisfied and have a complaint, then we kindly ask you to let us know, this can be done by telephone, by e-mail or by regular mail. The employee of the customer service department handles your complaint carefully and is working on a solution to everyone's satisfaction.
Italian Design B.V.
P.A. box 53177
Telefoon: +31(0)70 323 96 95
e-mail: [email protected]
After we receive your complaint, we will send you a confirmation. We will reply to your complaint within 14 days of receipt, should it need more time, we will provide notice.
If you do not appreciate this, you can also always contact Trusted Shops. If the mediation attempt for some reason does not lead to a satisfactory solution, then it is possible for you to dispute the Disputes Committee (SGC).
The European Commission offers a platform for online dispute resolution for consumers, which can be found at:
Do you have a question? Contact our Customer Service:
Calling within the Netherlands: 070-3239695
Calling from abroad: +31703239695
* Business days: 10:00-18:00 h
Whatsapp: (Click on the link to go directly to Whatsapp )
Chat with us (lingerie advice)
* Business days from 10:00 -20:00 h. (text only please)