Customer service

How can we assist you? 
"We love happy customers"

CONTACT
In what ways can I contact Italian Design?
1. Ticket from your account
2. Contact form here on the right
3. Telephone: + 31703239695 * Mo-Fr 10 AM - 5 PM.
4. E-mail: [email protected]
5. Whatsapp Chat:(lingerie advice or pickup appointment) click on the logo opposite  

INFORMATION
Where can I find information pages/FAQs?
1. On this page right below the contact form you will find the information pages
2. On the homepage at the very bottom in the black footer: under information

Where can I create an account or log in?
On the homepage at the very bottom in the black footer: far-right

ACCESSIBILITY  
At what times can Italian Design be reached?
Mo-Fr 10 AM - 5 PM.

Online Boutique:
24/7 safe online shopping

Office:
Open:Mo-Fr 10 AM - 5 PM.

SERVICE

Can I pick up my online order at Italian Design?
Yes, you can check this already when ordering with "click and collect"; in other words: order online, pay, and pick up by appointment (pickup):  

1. Order and pay online and in the ordering process choose pickup at the door 
2. As soon as your payment has been processed, you will receive an e-mail "ready to be picked up".
3. Please make a pickup appointment in advance by phone at 070 323 96 95
    or make an appointment via Whatsapp click on the WA logo on the right: 

4.This works best when you live in the immediate area of Italian Design.

When picking up at the door, please have the following on hand: 

• your receipt
• the invoice/ order confirmation with all the purchase details
• this e-mail is also proof of collection.
• When taking delivery, you sign for receipt.

ADDRESSES 

Office:
Laan van Poot 402  
2566 DL Den Haag
Nederland
Phone: +31(0)70 323 96 95 -Mo-Fr 10 AM - 5 PM.

Correspondence address
Italian Design B.V.
P.O. Box 53177
2505 AD DEN HAAG
Netherlands

COMPANY DATA  
Chamber of Commerce number: 27283910 
VAT-number:NL 8152.45.166.B01