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1.1 Can I exchange or return the product?
Returns are allowed, after registration, within 14 days of receipt. Products sealed, due to health or hygiene, of which the seal has been broken after delivery, are not suitable for sending back.
1.2 How can I announce my return?
Please provide the following information in all cases:
* The reason for returning is not mandatory but we appreciate your feedback to improve our service where possible.
1.3 Exclusion of the right of withdrawal
Products sealed, due to health or hygiene, of which the seal has been broken after delivery, are not suitable for sending back.
* Note: Remove Hygiënestrips in bathing suits only on first use.
1.4 What is the return address?
Italian Design BV
PO Box 53177
2505 AD THE HAGUE
1.5 When will I get my money back after I have returned something?
Italian Design pays back as soon as possible. Refunds will be made within fourteen days of receipt of your cancellation.
* Italian Design pays with the same payment method as you have chosen to purchase.
1.6 Do I have to pay the return costs?
Do you have more questions? Contact our Customer Service :
Calling within the Netherlands: 070 323 96 95
Calling from abroad: +31703239695
* Working days from 10:00-18:00 h.
Whatsapp: (Click on the link to go directly to Whatsapp )
Chat with us (lingerie advise)
* Business days from 10:00 -20:00 h. (text only please)