Italian Design B.V. The Hague, The Netherlands
The online boutique for luxury lingerie, swimwear, legwear and beauty products – curated in The Hague.
Do you have a question?
“Our team is happy to help you - quickly and personally.”
Office Adress:
Laan van Poot 402 (Office)
The Hague
+3170 323 96 95 (Mo to Fr 10-17 h.)
Are you visiting this page on mobile?
Then scroll down for all information pages.
In what ways can our customers contact us?
1. Contact form: Fill out the form to the right. This is quick and easy!
2. Send a ticket: Ask your question using an account you have created.
3. E-mail: [email protected]
4. Telefoon: +31703239695 Mon-Fri 10 a.m.-5 p.m.(Dutch time)
5. With iPhone: click here and call our Customer service with your iPhone
6. Click on the green button right here :
*
* Or scan the QR-Code * below
* On weekdays between 10-21 hrs (Dutch time)
Social Media:
Facebook AMBRA Lingerie:
Will you help us grow? Then please like our Facebook page AMBRA Lingerie? Help us grow! Click and Like Here! Thank you very much!
Instagram:
Will you help us grow? Then please like our Instagram page Italian Design fashion accessories? Click and Like Here! Thank you very much!
How can I return my order?
You can return your item within 14 days using our return portal. Instructions will be sent by email.
How long is the delivery time?
Delivery usually takes 2 to 4 working days. You’ll receive a track & trace when your order is shipped.
What payment methods do you accept?
We accept credit card (Visa/Mastercard), PayPal, iDEAL and bank transfer.
Business contact:
1. Email: [email protected]
2. Phone: +31(0)703239695, Mon-Fri 10-17 hrs.
Correspondence adress:
Italian Design B.V.
P.O. Box 53177
2505 AD DEN HAAG
Netherlands
Company Data:
Kamer van Koophandl nummer: 27283910
VAT-number: NL 8152.45.166.B01
1 Frequently Asked Questions:
1.1 2. When will my order be shipped?
• Orders placed on weekdays before 11:00 a.m. (Dutch time) are shipped the same day.
1.2 3. What are the shipping costs?
Within the Netherlands: Free shipping for orders over €75. Below that, shipping costs are €4.95.
• You can find the current rates here:
International shipping costs (PDF)
1.3 4. Can I return my order?
• Yes, within 14 days. Return shipping costs are at the customer’s expense. We strongly recommend registering your return in advance.
1.4 5. Is my data safe with Italian Design B.V.?
Yes. We handle your personal information with care and use it exclusively for processing your order. Our webshop uses a secure SSL connection. Data is not shared with third parties without your permission, except when necessary for the execution of your order (such as the delivery service).
