SHIPPING
What are the shipping costs?
Shipping is FREE within the Netherlands and Belgium, to Germany it's nowadays only € 2,50
Are taxes included in the price?
Our prices include VAT, outside the EU you do not pay VAT
What are the International shipping costs?
International shipping costs
Do I have to pay for gift wrapping?
No, our prices include luxury gift packaging
Which outer packaging do you use to ship my purchase?
We pack your purchase in double corrugated cardboard boxes to prevent damage.
Tip:
Be very careful when opening our sturdy double corrugated cardboard overpack.
Then you can use it again to return it or exchange your purchase
So only throw away the outer packaging after you decide to keep the product.
Discretion
Is the outer wrapping discreet?
Yes, Italian Design packed the order in discrete "overpack" the one who takes the package from the transporter, can not see or suspect contents.
How much are the shipping costs?
Within the Netherlands and to Belgium is free shipping, to Germany now € 2.50
How much are the international shipping costs?
International shipping costs
DELIVERY
To which countries does Italian Design send?
Italian Design delivers to the following (45)countries:
Belgium, Denmark, England, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovenia, Slovakia, Spain, Sweden, Switzerland, Australia, Bahrain, Canada, China, Egypt, Hong Kong, Malaysia, India, Israel, Japan, Kuwait, New Zealand, Oman, Russia, Saudi Arabia, Qatar, Turkey, USA, UAE (Dubai, Abu Dhabi), South Africa.
DELIVERY TIMES
EUROPE:
Country or region
Transit time in days *
Denmark (excl. the Faroe Islands and Greenland)
2 - 3
France (incl. Monaco and Corsica, excl. Andorra)
2 - 3
Italy (excl. San Marino and Vatican City)
3 - 6
Portugal (incl. Azores and Madeira)
3 - 5
Spain (incl. Balearics, ecl. Canary Island)
3 - 5
Bonaire, Sint Eustatius and Saba
4 - 8
*Due to of COVID-19 we deliver from our own stock, so we can ship immediately!
*Due to COVID-19 and expected extra traffic due to Christmas, delivery times may deviate.
DELIVERY
Delivery times
within the Netherlands
- Product in stock? Ordered before 16:00 h.? Direct delivery! Shipping time 1-2 days
- Is the product on backorder? Delivery time approximately 2-7 days
How does Italian Design carry out the delivery?
For the delivery of the order, Italian Design uses a mail delivery company.
Can I track & trace the shipment?
From the moment your order is offered at the courier company, it will get the status transmitted, and you'll receive the tracking code. At the site of the transporter, you enter your tracking code and you can see where the package is located.
Do you have any questions? Contact our Customer Service :
Telephone office
Calling within the Netherlands: 070 323 96 95
Calling from abroad: +31703239695
* Working days from 10-18 h.
Whatsapp: (Click on the blue link to go directly to Whatsapp lingerie advice hotline, of course, you can also use E-mail or Telephone)* Working days between 10-21 h (only text please)
