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All products are on stock and ready for direct delivery if indicated next to the product
Where can I see if a product or size is on stock?
On the right side of the price, the availability is shown, for each product and/or size.
What does it mean when I see "on backorder" next to a product?
If you read this, it indicates that we can reorder it for you
Besides the product is written in such a case: in backorder, order now. De delivery time is 2-7 days.
How does Italian Design deliver when my order is partly on stock?
In this case, Italian Design consults with you how you want to receive it: in one delivery or in parts
Can I specify a different address as the delivery address?
Yes, during the order process you can specify: Send to another address, so below the billing address field.
* If you buy a gift for someone else and want it sent directly to his address.
* When you purchase prefer to deliver your work address.
Are prices including or excluding VAT?
Our prices include VAT, outside the EU you don't pay VAT
How much are the shipping costs?
Within the Netherlands and to Belgium is free shipping, to Germany now € 2.50
How much are the international shipping costs?
Should I pay extra for gift wrapping?
No, our prices include luxury gift wrapping
Is the outer packaging discreet?
Yes, Italian Design packed the order in discrete "overpack" the one who takes the package from the transporter, can not see or suspect contents.
To which countries does Italian Design send?
Italian Design delivers to the following (45)countries:
Belgium, Denmark, England, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovenia, Slovakia, Spain, Sweden, Switzerland, Australia, Bahrain, Canada, China, Egypt, Hong Kong, Malaysia, India, Israel, Japan, Kuwait, New Zealand, Oman, Russia, Saudi Arabia, Qatar, Turkey, USA, UAE (Dubai, Abu Dhabi), South Africa.
When will my product be delivered?
Related to COVID-19, the delivery time may be a bit longer than usual
Delivery times within the Netherlands
International delivery times
Within the Benelux:
normally within 1-10 days
normally about 1 week.
Outside Europe (World):
normally about 2 weeks.
* Track & Trace on the site of the Russian Post is more detailed.
How does Italian Design carry out the delivery?
For the delivery of the order, Italian Design uses a mail delivery company.
Can I track & trace the shipment?
From the moment your order is offered at the courier company, it will get the status transmitted, and you'll receive the tracking code. At the site of the transporter, you enter your tracking code and you can see where the package is located.
PRICES, TAXES, SHIPPING COSTS, ADDITIONAL COSTS:
Which taxes are included in the price?
Our prices include VAT, outside the EU you do not pay VAT
Do I have to pay shipping costs?
Shipping is FREE within the Netherlands and Belgium
What are the International shipping costs?
International shipping costs
Do I have to pay extra for gift packaging?
No, our prices include luxury gift packaging
Do you have any questions? Contact our Customer Service :
Calling within the Netherlands: 070 323 96 95
Calling from abroad: +31703239695
* Working days from 10-18 h.
Chat with us
* Business days from 10:00-21:00 u. (text only s.v.p.)